POLICIES AND PROCEDURES

NLAS Policies

AUTOMATIC DRAFT

I authorize Next Level Acting Studio, LLC (aka Next Level Acting Studio) to use the credit card number and expiration date I've provided online or during the registration process. I understand that this card will be used by Next Level Acting Studio, LLC (aka Next Level Acting Studio) to make payments on all my fees associated with Next Level Acting Studio, LLC (aka Next Level Acting Studio). This includes but is not limited to: Registration Fees, and Monthly Tuition, Acting Classes, Workshops, Summer Camps, Audition Tapings, Private Coaching, Headshots, Demo Reels, Apparel, Merchandise, and any other associated fees. I understand that payment of all fees is my responsibility. I further understand that it is my responsibility to maintain a valid credit card number and expiration date in the Next Level Acting Studio, LLC Portal, and that any charges or updates must be made by me through the customer portal or by calling the NLAS Office at (239) 610-3432.

TUITION, REFUNDS, RETURNED PAYMENTS, AND LATE FEE

TUITION: Tuition is due on the 1st of each month. All accounts are set up on automatic draft with the credit card provided during registration. By signing up at Next Level Acting Studio you give NLAS permission to bill your credit card for all tuition, fees and balances. If you are not the cardholder of the credit card, you agree to take full responsibility for any charges made by Next Level Acting Studio to the card you have provided. Tuition will come out on the 1st of every month unless it falls on a holiday/weekend, in which case we will bill on the workday before. All tuition and fees are non-refundable and non-transferable. Group classes tuition includes one (1) twenty (20) minute audition taping session per month which carry over each month for the remainder of the calendar year of the actor's enrollment. After the actor has been enrolled at NLAS for one year, the one (1) twenty (20) minute audition taping session per month does not carry over to the next month. 

 

LATE FEE: A $25 late fee will be applied to all accounts on the 2nd of the month. A $10 late fee will be applied each day after the initial late fee payment is applied until the 5th of the month. The actor's account will be suspended on the 6th of the month and the actor will not be allowed to attend classes or utilize any service that NLAS provides until the actor's account is in a current status. 

 

RETURNED PAYMENTS: There is a $35 charge for all returned payments. The credit or debit card that was used will not be allowed to be used for any service offered at NLAS for 30 days.

 

REFUNDS: All tuition and fees are non-refundable and non-transferable. This includes ALL fees and tuition associated with acting classes, summer camps, workshops, privates, audition tapings, headshots, demo reels, hair and makeup, apparel, and merchandise.

 

REFUND EXCEPTION: If a refund exception is granted, any and all refunds will be in the form of NLAS Credit which must be used within 6 months of the date you received the credit.  

 

CREDIT: In the event that NLAS has to cancel a service you paid for, credit in the amount you paid and you must use the credit within 6 months of the date you received the credit. In the event that any NLAS service has to be canceled by an NLAS team member, you will receive a NLAS Credit which must be used within 6 months of the date you received the credit. 

REGISTRATION FEE

REGISTRATION FEE: There is a $100 yearly registration fee per actor. Registration Fees are due at the time of registration for new actors, and is paid each time you register for a new season for returning actor. Standalone Events and Workshops do not have a registration fee. Registration fees are non-refundable and non-transferable. Our system automatically adds a registration fee.

MULTI STUDENT DISCOUNT, PRORATED TUITION, WAITLIST

MULTI STUDENT DISCOUNT: Tuition for the first actor will be at the regular monthly price, and siblings of the first actor will be discounted as follows: second actor $5% off, third actor $6% off, fourth actor $7% off, five  actors $8% off, six actors or more $9% off each monthly. Discount applies only to regularly scheduled year-round group acting classes. 

PRORATED TUITION: Prorated tuition is ONLY available for new actors who register after the 1st of the month. 

CLASS CANCELLATION POLICIES/ 30 Day Drop

CLASS CANCELLATION: A 30-day written notice has to be given when cancelling participation in group classes. Cancellation forms must be completed and submitted to the Front Desk of the NLAS Naples location to process the cancelation. Actors are responsible for all tuition fees during the 30-day cancellation period. Tuition charges are based on the date of the notice, not the last date attended. No registration fees will be refunded when cancelling.

 

CANCELLATION POLICY FOR PRIVATES: Private Coaching, Audition Tapings , Industry Consultation - Actor agrees to provide a minimum 24-hour cancellation notice by telephone or email. In the event that the actor fails to give 24 hours notice, the actor agrees that the credit card on file will be charged for the missed session at the standard rate. There are no make-up classes for missed private services.

 

CANCELLATION POLICY FOR HEADSHOTS AND DEMO REELS: Headshots,  Demo Reels - Actor agrees to provide a minimum 72-hour cancellation notice by telephone or email. In the event that the actor fails to give 72 hours notice, the actor agrees that the credit card on file will be charged for the missed session at the selected service rate. 

 

CANCELLATION POLICY FOR SESSIONS AND COURSES - A minimum 72-hour cancellation notice by telephone or email prior to the start date of a session or course. In the event that the enrollee fails to give 72 hours notice,  the enrollee agrees that the credit card on file will be charged for the missed session at the selected service rate. 

 

CANCELLATION POLICY FOR STANDALONE EVENTS: The enrollee agrees to provide a minimum 72-hour cancellation notice by telephone or email prior to the start date of the event. In the event that the enrollee fails to give 72 hours notice,  the enrollee agrees that the credit card on file will be charged for the missed session at the selected service rate.

MISSED CLASSES, INCLEMENT WEATHER

MISSED CLASSES: There are no refunds or discounts for missed classes. A class missed cannot be made up. 

 

INCLEMENT WEATHER: If we have bad weather and have to cancel class, Next Level Acting Studio will send an email out. In-Person Classes cancelled due to inclement weather will be held virtually if at all possible . We will make every effort not to cancel classes.

ATTIRE, CONDUCT, WAITING AREA

ATTIRE AND CONDUCT: Please wear appropriate attire to move around in. Please bring a 3 ring binder and a pen or pencil to class with you each time. No toys, or outside food are allowed in class. NLAS T-shirts can be purchased at the front desk of all NLAS locations.

 

WAITING AREA: Actors should arrive no earlier than 15 minutes before the scheduled class time and should be picked up no more than 5 minutes after the class ends, unless arrangements have been made with the studio. Please be quiet and courteous so the ongoing class isn't disrupted. Children must wait inside for parent.

 

HARASSMENT POLICY: Next Level Acting Studio will not tolerate any harassment, bullying or other in-appropriate behavior between actors or the actors' parents. Any actor or parent who experiences any sort of harassment, bullying or in-appropriate behavior during classes should immediately contact Brittney LaCree at owner@nextlevelactingstudio.com. Bullying is any kind of unwanted, aggressive behavior that involves a real or perceived power imbalance. The behavior is repeated, or has the potential to be repeated, over time. Bullying includes actions such as making threats, spreading rumors, attacking someone physically or verbally, and excluding someone on purpose. This can be both in person or online - "cyber bullying."

 

PARENT OBSERVATION: During classes, parents are requested to remain outside the classroom to avoid possible distraction. There will be opportunities where parents are invited into the classroom to observe an entire lesson.

ACTOR REQUIREMENTS

AGENCY SUBMISSION: All actors desiring to be submitted to acting and talent agencies must be enrolled in group acting classes at Next Level Acting Studio and are required to have a complete actor portfolio prior to being submitted. A completed actor portfolio included, minimum four months of acting classes, minimum two headshots (theatrical and commercial), a recent resume, a slate shot, and a demo reel. 

 

CUSTOMER PORTAL: All active families may access their account detail at any time via the NLAS Actor Portal found on our website. All of the information you provide via the Customer Portal is password-protected and encrypted. You can enroll, cancel classes, update credit card information, and make payments via your Customer Portal.

 

RESUME REQUIREMENT: Actors must train at Next Level Acting Studio a minimum of 3 months to use an acting class as a credit on their resume. We believe that actors gain the most when they consistently attend class.

 

COMMUNICATION AND QUESTIONS: We will communicate studio news, events, performances, closing, holidays, etc. with you through email blasts and text messages. The classes at NLAS run back to back so please try to ask the instructor questions via email or phone so classes do not get interrupted. Any advances in classes must be through an instructor approval.

IMAGE AND VIDEO RELEASE

I hereby grant permission for videos and photographs to be taken during class time, at the studio, events, and any other performances. I understand that this media will be produced and used for advertising purposes including all social media. I authorize Next Level Acting Studio to use my, or my child's, photograph or video on their website, printed material, and/or all social media without further consideration. I also acknowledge that Next Level Acting Studio may not choose to use my photograph/video at this time but may do so at its own discretion or at a later date. I also understand that there is no compensation for this media. If you do not agree to this image release you must notate that you do not agree on your registration under the student additional information box.

HOLD HARMLESS AND RELEASE OF LIABILITY

I have full knowledge that by the nature of the program, class participation and participation of all other services provided by Next Level Acting Studio can frequently include exercise and body contact along with associated dangers. In recognition of the possible dangers connected with any physical activity, actors,  parents, and/or guardians hereby knowingly and voluntarily waive any right of cause of action of any kind whatsoever arising as a result of such activity from which any liability may or could occur to Next Level Acting Studio, Brittney LaCree McWilliams, its officers, agents, employees or instructors, and location owners.

 

As the legal parent or guardian, I release and hold harmless Next Level Acting Studio, its owners and operators from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death, that may be sustained by the participant and/or the undersigned, while in or upon the premises or any premises under the control and supervision of Next Level Acting Studio, its owners and operators or in route to or from any of said premises.

 

I agree to waive claims against any person or organization connected to Next Level Acting Studio for any injuries I may sustain and likewise assume full responsibility for all my actions in connections with said classes.

COMMUNICABLE DISEASE RELEASE OF LIABILITY

In consideration of being allowed to participate in any way in any Next Level Acting Studio related events and activities I, the undersigned participant and parent (or legal guardian) acknowledge, appreciate, and agree that:

 

COMMUNICABLE DISEASE RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT
By participating in Next Level Acting Studio related events and activities, there are certain risks to me arising from or related to, the virus "severe acute respiratory syndrome coronavirus 2, which is responsible for the Coronavirus Disease (also known as Covid 19) and/or any mutation or variation thereof (collectively referred to as "Communicable Diseases"). I am fully aware of the hazards associated with such Communicable Diseases and knowingly and voluntarily assume full responsibility for any and all risk of personal injury, illness, or other loss that I may sustain in connection with such Communicable Diseases.

 

I, for myself and for my minor child(ren) or ward(s), and on behalf of my/our heirs, assigns, beneficiaries, executors, administrators, personal representatives, and next of kin, HEREBY EXPRESSLY RELEASE, HOLD HARMLESS, AND FOREVER DISCHARGE Next Level Acting Studio and it's officers, directors, officials, agents, representatives, employees, instructors, other participants, sponsors, advertisers, and, if applicable, owners and lessors of premises upon which Next Level Acting Studio related events and activities take place (the "Released Party"), from any and all claims, demands, suits, causes of action, losses, and liability of any kind whatsoever, whether in law or equity, arising out of or related to any ILLNESS, INJURY, DISABILITY, DEATH, OR OTHER DAMAGES incurred due to or in connection with any Communicable Diseases, WHETHER ARISING FROM THE NEGLIGENCE OF THE RELEASED PARTIES OR OTHERWISE, to the fullest extent permitted by law.

 

I agree that this agreement is intended to be as broad and inclusive as is permitted by the laws of the State of Florida, and if any portion hereof is held invalid, it is agreed that the remainder shall continue in full legal force and effect.

 

I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, FULLY UNDERSTAND IT'S TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND SIGN IT FREELY AND VOLUNTARILY WITHOUT INDUCEMENT.

 

I certify that I am the legal parent/guardian with responsibility for the participant, and that I have read this entire agreement and do consent and agree to his/her release of all Released Parties involved. I further agree that, for myself, my heirs, assigns, beneficiaries, executors, administrators, personal representatives, and next of kin, I expressly release and agree to indemnify and hold harmless the Released Parties from any and all liability incident to the participants involvement or participation in Next Level Acting Studio related events or activities as provided herein, EVEN IF ARISING FROM THE NEGLIGENCE OF THE RELEASEES, to the fullest extent permitted by law.

PARENTAL RELEASE FORM

I understand, acknowledge and agree that (1) my involvement with Acting Out Studio is and will be as a volunteer/ actor/ student (2) there is no employer/ employee relationship between me and Next Level Acting Studio (3) there are inherent risks during the performance of any work or task necessary for the staging or performance of, but not limited to acting presentations or classes or filming, including, but not limited to, the rehearsal , performance, and backstage, during performances (collectively "acting work" and (4) I will and do, on behalf of myself, my spouse, my heirs, my insurers, my successors, and assigns (collectively "My Parties"), release, hold harmless, and indemnify Next Level Acting Studio, it's agents, officers, directors, trustees, advisors, employees, contractors, members, insurers, successors, and assigns (collectively, "My Agents") from any claims, liabilities, losses, demands, damages, causes of actions, or costs including without limitations attorneys fees (collectively "Claims") arising out of or in connection with my attendance at or participation in the Acting Work, regardless of location of Next Level Acting Studio and it's "Agents". I hereby agree, on behalf of myself and "My Parties" to assume all risks of my participation in Acting Work.

MEDICAL EMERGENCY

The undersigned gives permission to Next Level Acting Studio, its owners and operators to seek medical treatment for the participant in the event they are not able to reach a parent or guardian. I hereby declare any physical/mental problems, restrictions, or condition and/or declare the participant to be in good physical and mental health.

PEANUT AND TREE NUT ALLERGY

Next Level Acting Studio does not identify as a peanut/tree nut free facility, and we cannot and will not guarantee that the studio will be free of food allergens, including but not limited to peanut/tree nuts. Every persons(s) with a peanut/tree nut allergy. and any other food allergy, is required to make Brittney LaCree McWilliams aware of any and all allergies prior to entering the premises via phone and/or email.

ELECTRONIC SIGNATURE

I understand that submission of this online registration includes my electronic signature and that my electronic signature requires my understanding and acceptance of ALL Next Level Acting Studio's Studio Policies and Conditions, including those provided on our website.
 

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